Chetan Kakkar
Product Head | Product Design & EngineeringHead | Technology Head | Enterprise Architect | Programmer at heart
- Role
- Head of Product - Unified Communications & Engagement Hub at Tata Consultancy Services
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Chetan Kakkar
Accomplished technology leader with 15+ years of success in building and scaling cloud-native SaaS platforms, leading cross-functional global engineering teams & delivering multi-million dollar revenue growth. Proven track record in driving end-to-end product ownership—from concept to go-to-market—for customer communication and engagement systems used by Fortune 500 companies. Expertise in cloud, DevOps, architecture, product strategy, and GTM execution with strong P&L accountability.Specialties: • Leadership, Design innovation, Product Engineering, Digital Enterprise Architecture, Team Building, GCC setup, CCM & ECM, SaaS platform creationTechnical: AWS, Kubernetes, Event oriented systems, Expert in Java, Spring, Angular, Performance Engineering, Apache Spark, Apache Kafka, IoT, ITSM• Head Architect and Product Engineering Head in Tata Consultancy Services, leading product & component teams for Digital Transformation programmes. • Built and launched a customer communication andengagement SaaS platform from scratch, achievingmulti-million dollar revenue growth.• Architected the platform as a cloud native multi-tenanted scalable system from the ground up.Setup Design, Experience, DevOps, Cloud & Assuranceteams & delivery centers globally.• Leading a team of talented colleagues across productengineering, cloud, operations and design.Instrumental & responsible for customer acquisitionsvia thought leadership, proactive pitches and RFPs.•The platform is used by multiple Fortune 500companies and have improved time-to-market by 3x & productivity gains of 2x, while lowering costs by 70%.• Responsible for creating the product & technologyroadmap, technology roadmap and GTM strategy.• Responsible for P&L for the GTM product revenue.Took on various challenges with varied roles and skills.Always rated as a top-performer during my tenure.• Team mentoring, competency development, IP creation & conceptualizing & developing products for the TCS BFSI Platforms business unit.• Setup DevOps practices for the product teams. Expert in Docker, Kubernetes, AWS & Openstack Cloud.• Designed a highly scalable and intuitive Customer Communication and Content Management product.• Designed & developed large and complex distributed enterprise systems including bespoke API gateways, Workflow engines and business intelligence platforms.• Proficient in Capacity & Performance Management activities like Workload analysis, Tuning and Optimizations of end-to-end technology stack.
Experience
Head of Product - Unified Communications & Engagement Hub
Apr 2020 — Present · Pune, IN
Education
Jabalpur Engineering College, Jabalpur
B.E., Information Technology
2005 — 2009
Skills
- Java Enterprise Edition
- Docker
- Enterprise Architecture
- Application Performance Management
- Xml
- Product Strategy
- Spring
- Kubernetes
- Core Java
- Sdlc
- Unix
- Angularjs
- Apache Spark
- Capacity Management
- Solution Architecture
- Architecture
- IT Capacity Management
- Microservices
- Documentum
- Databases
- Websphere Mq
- Sql
- Hibernate
- Service-Oriented Architecture (Soa)
- Websphere Application Server
- Ibm Db2
- Service Orchestration
- Oracle
- Requirements Analysis
- Cloud Computing
- Bootstrap
- Solr
- Software Project Management
- Opc Ua
- Db2
- Eclipse
- Spring Framework
- Lucene
- Performance Tuning
- Product Management
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