Chetan Kakkar

Product Head | Product Design & EngineeringHead | Technology Head | Enterprise Architect | Programmer at heart

Role
Head of Product - Unified Communications & Engagement Hub at Tata Consultancy Services
Location
Pune Division, MH, IN
LinkedIn followers
500 followers

About Chetan Kakkar

Accomplished technology leader with 15+ years of success in building and scaling cloud-native SaaS platforms, leading cross-functional global engineering teams & delivering multi-million dollar revenue growth. Proven track record in driving end-to-end product ownership—from concept to go-to-market—for customer communication and engagement systems used by Fortune 500 companies. Expertise in cloud, DevOps, architecture, product strategy, and GTM execution with strong P&L accountability.Specialties: • Leadership, Design innovation, Product Engineering, Digital Enterprise Architecture, Team Building, GCC setup, CCM & ECM, SaaS platform creationTechnical: AWS, Kubernetes, Event oriented systems, Expert in Java, Spring, Angular, Performance Engineering, Apache Spark, Apache Kafka, IoT, ITSM• Head Architect and Product Engineering Head in Tata Consultancy Services, leading product & component teams for Digital Transformation programmes. • Built and launched a customer communication andengagement SaaS platform from scratch, achievingmulti-million dollar revenue growth.• Architected the platform as a cloud native multi-tenanted scalable system from the ground up.Setup Design, Experience, DevOps, Cloud & Assuranceteams & delivery centers globally.• Leading a team of talented colleagues across productengineering, cloud, operations and design.Instrumental & responsible for customer acquisitionsvia thought leadership, proactive pitches and RFPs.•The platform is used by multiple Fortune 500companies and have improved time-to-market by 3x & productivity gains of 2x, while lowering costs by 70%.• Responsible for creating the product & technologyroadmap, technology roadmap and GTM strategy.• Responsible for P&L for the GTM product revenue.Took on various challenges with varied roles and skills.Always rated as a top-performer during my tenure.• Team mentoring, competency development, IP creation & conceptualizing & developing products for the TCS BFSI Platforms business unit.• Setup DevOps practices for the product teams. Expert in Docker, Kubernetes, AWS & Openstack Cloud.• Designed a highly scalable and intuitive Customer Communication and Content Management product.• Designed & developed large and complex distributed enterprise systems including bespoke API gateways, Workflow engines and business intelligence platforms.• Proficient in Capacity & Performance Management activities like Workload analysis, Tuning and Optimizations of end-to-end technology stack.

Experience

  1. Head of Product - Unified Communications & Engagement Hub

    Tata Consultancy Services

    Apr 2020 — Present · Pune, IN

Education

  • Jabalpur Engineering College, Jabalpur

    B.E., Information Technology

    2005 — 2009

Skills

  • Java Enterprise Edition
  • Docker
  • Enterprise Architecture
  • Application Performance Management
  • Xml
  • Product Strategy
  • Spring
  • Kubernetes
  • Core Java
  • Sdlc
  • Unix
  • Angularjs
  • Apache Spark
  • Capacity Management
  • Solution Architecture
  • Architecture
  • IT Capacity Management
  • Microservices
  • Documentum
  • Databases
  • Websphere Mq
  • Sql
  • Hibernate
  • Service-Oriented Architecture (Soa)
  • Websphere Application Server
  • Ibm Db2
  • Service Orchestration
  • Oracle
  • Requirements Analysis
  • Cloud Computing
  • Bootstrap
  • Solr
  • Software Project Management
  • Opc Ua
  • Db2
  • Eclipse
  • Spring Framework
  • Lucene
  • Performance Tuning
  • Product Management

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Chetan Kakkar — Head of Product - Unified Communications & Engagement Hub at Tata Consultancy Services in Pune Division, MH, IN | Unifers