Chetan Jain

About Chetan Jain

Strategic Engineering Leader with 18+ years of experience scaling engineering organisations and delivering results in complex platform development, cross-functional team leadership, and digital product transformation. Built a strong foundation in architecture, execution, quality, and scale across large engineering programmes. With the rise of AI, evolved into a leader who ships AI-native automation platforms, generative AI integrations, LLM-powered developer tooling, and intelligent workflow systems that drive measurable business outcomes. Known for 98% on-time delivery, 50% reduction in post-release defects, 2x iteration speed improvement, and 60% operational efficiency gains through systematic automation and engineering excellence. Currently building at the intersection of engineering leadership and AI product delivery — and always open to conversations about what is next.

Experience

1. Engineering Manager

   Brevo

   Oct 2021 — Present · Noida, IN

   Scaled and managed an engineering organisation of 20+ engineers through 1 EM and 3 Tech Leads, partnering with CPO, VP Product, Design, and Data to translate business strategy into engineering roadmaps and execution frameworks — driving goal-setting, 1:1s, performance reviews, mentoring, and career development- Drove improvements to career ladders, competency matrix, and structured feedback loops for engineering performance and retention- Owned engineering OKRs and roadmap execution, maintaining 98% on-time project delivery through milestone tracking, velocity governance, and risk management- Established delivery governance including velocity tracking, cycle-time improvements, and cross-team alignment with Product, Design, and Data reducing cycle time by 40%- Built and scaled an N8N-based automation platform with a custom Golang abstraction layer, enabling intelligent cross-product workflow automation and reducing manual integration overhead significantly- Built an AI-assisted developer productivity tool using Claude to convert Jira ticket descriptions and repository metadata into structured PR descriptions reducing repetitive developer effort through LLMpowered task automation- Shipped a generative AI WordPress plugin enabling website owners to integrate major LLM providers (OpenAI, Google, Anthropic) through a secure, configurable, provider-agnostic API key module- Extended observability practices (Datadog, Grafana) into AI-enabled workflows to monitor execution reliability, failure handling, and operational performance- Introduced Shift-Left QA and 100% automated test suites, reducing post-release defects by 50% and improving iteration speed by 2x- Improved integration success rate, reducing customer escalations and support load through enhanced reliability metrics- Technology stack includes PHP, N8N, GOLANG, REACT, PYTHON, NODEJS, MYSQL, MONGO, POSTGRES, MYSQL, GKE, DOCKER, KUBERNETES, and DATADOG for infrastructure and monitoring tools.

Education

• Maharshi Dayanand University

  Master of Business Administration (MBA), Information Technology

  2007 — 2012

• Maharshi Dayanand University

  Bachelor of Technology (B.Tech.), Information Technology

  2003 — 2007

Skills

• Web Development
• Xml
• Zend Framework
• Ajax
• Project Management
• Json
• Pl/Sql
• Angularjs
• Jquery
• Web Applications
• Android
• Lamp
• Wordpress
• Joomla
• Requirements Analysis
• Php
• Subversion
• Mysql
• Apache
• Javascript