Chetan C.
Industry Principal - Cmt Consulting @Infosys
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WORK HISTORY
Industry Principal - Cmt Consulting @Infosys
Heading a Service Transformation Consulting engagement for a major EU based B2B Telco. The engagement is part of an ambitious business led program, changing Operating model, processes, desk organisation\'s to deliver superior value leveraging a new cloud native IT application stack.Global Practice Manager for ServiceNow TSMSolution Head for Service Assurance for EU Strategy and roadmap for key EU accounts to enable Service Transformation. Partner engagement in Service space
EDUCATION
Savitribai Phule Pune University
BE, Electrical
SYMBIOSIS INTERNATIONAL UNIVERSITY
PG Diploma in Business Analytics, Statistics, Machine Learning, Forecasting, Operations, Digital and Marketing Analytics
SKILLS
ABOUT CHETAN C.
Professional experience in IT-Telecom environment working from onshore & offshore locations, helped building practices across organizations and consulting for large Enterprise programs. The experience ranges across Fulfillment, Assurance and Billing domains of OSS / BSS stack for Enterprise and Consumer product portfolio of a CSP. The experience gained by working across various stages of project life cycle for Solution Architecture, Consulting and Delivery Management in various Geographies (India, North Americas and Europe) for customers like BT, AT & T, Deutsche Telecom, Vodafone and TalkTalk along with Tata Communications while delivering the solutions that are reliable, scalable, cost effective and user focused.For a divested entity of Tata Communications (TCDC), provided System Rationalization Consulting to propose IT stack involving logical / physical system separation. Involved in setting up Digital Solutions practice, with a focus on developing Automation Strategy for Organization. Key KRA of delivering Enterprise Digital solutions worth business value of ($1M / FY) aligned to Enterprise Architecture vision 2.0. This exposure has built my experience in customer expectations and stakeholder management proven by delivering Architecture solutions for complex Enterprise programs in classic Waterfall and AGILE world.
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