Chetan Thakkar

About Chetan Thakkar

A Techno Functional leader with more than 18 years of exposure to retail and corporate banking operations and services. Have managed and led start-up operations across the roles to grow into successful profitable business lines. Extensive and diversified experience in building relationships to evolve synergy towards achieving strategic goals of the business. Worked on large transformational projects for large BFSI clients.My key skills include Product Management | Functional & Domain consultancy | Pre-Sales | Process Automation | Process Mining | BFSI Product sales and operations| Digital transformation | Project Management| CRM| Fintech | Digital Finance |UI |UX

Experience

1. Principal Consultant

   Infosys

   Nov 2018 — Present · Mangalore, IN

   Project Management for Interfaces and operations management for a large project spanning across 5 years. • Leading the pre sales initiatives of the practice for Digital Process automation for large clients across the globe with leading technologies of Pega, Appian, IBM BPM, Open Source and Celonis process Mining.• Project lead for the order to cash transformation for a major client in professional social networking space.• Automated manual tasks to be performed to achieve flawless reconciliation and reporting.• Functional consultant for applications specifically designed for making products affordable to the customers for a largest mobile and personal computing client.• Engaged with the large banks and finance companies to develop application based customer journeys and facilitate seamless and instant credit lines for end consumers. • Monitor and enhance the customer experience. Recommend changes for the UI/UX for the app. • Evaluation and assessment of new partners in the fin tech lending space. • Ensuring regulatory compliance on behalf of the partners for the lending policies and process.

Education

• St Aloysius College Mangalore

  Bachelor of Commerce, Costing & Management Accounting

  1997 — 2000

• Manipal Academy of Higher Education

  MBA, International Business

  2000 — 2002

Skills

• Cross Selling
• Financial Services
• Crm
• Business Development
• Sales Management
• Customer Service
• Sales
• New Business Development
• Process Engineering
• Operational Risk
• Strategic Financial Planning
• Business Analysis
• Mis
• Brand Management
• Insurance
• Corporate Finance
• Trading
• Channel Management
• Credit Cards
• Customer Relations
• Relationship Management
• Core Banking
• Linguistic Abilities Include Fluency in Seven Indian Languages
• Credit Risk
• Finance
• Compliance
• Bancassurance
• Strategic Planning
• Strategy
• Commercial Banking
• Product Development
• Analysis
• Retail Banking
• Market Research
• Credit Analysis
• Accounting
• Vendor Management
• Management
• Business Strategy
• Business Process Improvement