Chetan Soniwal
Senior Operations Manager at Infosys
- Role
- Senior Operations Manager at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
Experience
Senior Operations Manager
Jun 2022 — Present
Managing P&L for the India unit and closely working with PM team for creation of SOWs for new engagement opportunities. Managing overall operations and supporting RPA implementation for EDI process. Responsible for overall India order processing to invoicing. Formulating reports for internal as well as external Stakeholders, assisting in developing new Automated PowerBI dashboard for client. Managing internal as well as external Stakeholders and working with their priorities. Proactive emailing and chats with client for creating new business opportunities and assisting them with any upcoming business requirements.
Education
Katariya Fashion
High School Diploma
Pune University
Bachelor's Degree, Accounting
S.P College
High School Diploma
Naralkar Institute
Computer hardware and networking
Savitribai Phule Pune University
Masters of Commerce (M.Com.), Costing and Accounts
2002 — 2007
Pune University
Master's Degree, Accounting
Skills
- Team Management
- Microsoft Office
- Leadership
- Management
- Vendor Management
- Team Leadership
- Customer Service
- Process Improvement
- Customer Satisfaction
- Operations Management
- Mis
- Analysis
- Performance Management
- Bpo
- Business Analysis
- Service Delivery
- Project Management
- Photoshop
- Outsourcing
- Adobe Photoshop
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