Chetan Singh

Experience

1. Relationship Executive

   Quess Corp Limited

   Sep 2025 — Present · Bundi, IN

   Results-driven Relationship Executive (RE) specializing in Kisan Credit Card (KCC) loan portfolio management and sales within the Bundi region. Dedicated to empowering farmer (Kisan) customers with tailored financial solutions, successfully driving business growth, and maintaining exceptional asset quality within the priority sector lending mandate.​Major Duties and Successes​Portfolio Growth & Sales: Managed the end-to-end sales, sourcing, and disbursement process for the Kisan Credit Card (KCC) product, serving the agricultural community in and around the Bundi branch area.​Customer Acquisition: Successfully onboarded and managed relationships with over [250] new farmer customers, ensuring comprehensive banking service utilization beyond KCC.​Risk & Compliance: Conducted rigorous field-level due diligence, credit appraisals, and documentation checks for all KCC applications, maintaining a healthy portfolio quality with an NPA rate below [1.5]%.​Market Penetration: Developed and executed localized village outreach programs and customer awareness camps, resulting in a [30]% increase in lead generation and conversion efficiency.​Operational Excellence: Streamlined the loan processing pipeline by proactively coordinating between customers, field officers, and credit teams, reducing the average loan disbursal time by [5] days.​Highlighted Project​Project Title: Digital KCC Adoption & Rural Outreach Initiative​Objective: To accelerate the digitization of the KCC application process and increase product penetration in underserved rural segments.​Role: Lead implementation executive responsible for training field staff and educating Kisan customers on the benefits of digital application and monitoring.​Result: The initiative led to a 40% increase in paperless application submissions, drastically improving processing speed and boosting overall portfolio size by ₹[1] Crores within six months.