Chetan Nayak
Category Management Specialist @ Amazon | Bachelor\'s of Hotel Management
- Role
- Sr Category Led at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chetan Nayak
At Amazon, where I\'ve honed my skills as a Category Management Specialist for over two years, our team has consistently elevated customer satisfaction by adeptly managing escalations. My expertise in negotiation and ticketing systems has been instrumental in maintaining the marketplace\'s operational excellence. Previously, as a Seller Support Executive, I developed a keen insight into vendor relations and conflict resolution. These competencies now drive my approach to category management, fostering a collaborative environment that bolsters seller experiences and contributes to Amazon\'s marketplace vitality.
Experience
Sr Category Led
Jun 2024 — Present · Bengaluru, IN
Led catalog operations for Amazon\'s US marketplace, ensuring product data accuracy and policy adherence.Managed end-to-end processes for catalog management, collaborating with global-stakeholders to enhance catalog quality and minimize defects.Drove automation initiatives and implemented process improvements, streamlining catalog workflows for increased efficiency.Mentored and guided junior team members, fostering their professional growth and ensuring-alignment with key performance indicators (KPIs) and service level agreements (SLAs).
Education
Srinvas College of Hotell Mangment
bachelor's of hotel mangment, Hotel, Motel, and Restaurant Management
2008 — 2012
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