Chetan N

About Chetan N

Over 06 years of IT experience, including 6+ years of hands-on expertise in Salesforce.com CRM as a Release Engineer/Admin, supporting various business domains.• Proven ability to facilitate release management activities across multiple Salesforce projects, ensuring efficient and successful deployments.• Strong expertise across Salesforce Clouds, including Sales, Service, Marketing, Communities, Knowledge, and various AppExchange applications.• In-depth understanding of CI/CD pipelines, sandbox management, change sets, metadata deployments, and production support.• Experienced in all phases of the Software Development Life Cycle (SDLC), including analysis, requirements gathering, enhancements, deployments, and maintenance using Agile methodologies.• Continuously evaluate new Salesforce releases to assess impacts, identify functionality changes, and guide cross-functional teams on adoption strategies.• Responsible for pre-deployment, deployment, and post-deployment activities, • Experienced in managing both Salesforce Classic and Lightning Experience platforms.• Led cross-functional release communication and coordination to ensure successful and timely delivery of releases.• Well-versed in Salesforce Release Management tools and strategies, including Copado, • Comfortable managing multiple Salesforce releases per month, resolving deployment failures, and troubleshooting production issues.• Deep knowledge of DevOps best practices in a Salesforce environment.• Hands-on experience with Validation Rules, Workflows, Approval Processes, Process Builder, Email Templates, Workbench, and Data Loader.• Extensively worked on standard and custom Salesforce objects including Accounts, Contacts, Leads, Opportunities, Cases, Products, and custom objects with tailored fields, layouts, and record types.• Strong communication skills, quick learner, and capable of adapting to new technologies and tools.• Detail-oriented, energetic, and results-driven team player with excellent multitasking, problem-solving, and leadership capabilities. Adept at managing tight deadlines while maintaining high-quality standards.

Experience

1. Business Development Manager

   Pwp Holding

   Mar 2023 — Present

Education

• Indian Institute of Higher Hyderabad

  Bachelor of Technology - BTech, Computer Science

• DY Patil University

  Bachelor of Business Administration - BBA