Chetan Manchi Prahlada

Healthcare Product(s) SME

Role
Agm at HCLTech
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Chetan Manchi Prahlada

Have close to 19 years of rich Clinical Product & healthcare ecosystem experience having…

Experience

  1. Agm

    HCLTech

    Jan 2021 — Present · IN

    Disseminate duties of a Healthcare Domain SME & SDM not limited to Leading & overseeing Application development, Implementation (AD) & Application Maintenance (AM) in the area of Clinical Pharmacy, Clinical Imaging and Clinical Ancillary services.• Head & manage a team of highly specialized Clinical specialist teams, BAs, POs etc, accountable for the flawless & timely execution of a range of delivery activities.• Liaise with Client/customers Domain Owners, SDMs in planning for product development & implementation.• Facilitate third party application integration with various EMRs, including interfacing, provisioning, maintaining etc.• Champion and practice HCL Industry aligned processes and procedures like ASSeT, Implementation Framework, ASM 2.0 & FENIX 2.0 to Drive & execute on Digital Transformation.• Lead WSR/MOR/QBR and cadence with internal and external stakeholders.• Discharge duties of an SDM having the overall responsibility for the delivery management area in terms of: Ensuring execution of processes & activities & the delivery of expected outcomes for the Clinical applications without missing the targets Guide the delivery team with Clinical Workflow & oversee the App. Development activities in line with client strategic initiatives. Ensuring the development of delivery team Creating an inspiring climate• Accountable for accurate & timely execution of required control checks as per SLA. Drive compliance with established controls operating guidelines and KPI’s.• Oversee teams’ interfaces with internal/external stakeholders to coordinate, support, & execute relevant stages of end to end customer’s journey.• Promote an environment open to drive best-in-class customer experience.• Hire domain talent & provide regular developmental feedback and guide team members through their career development process.• Effective performance management, shrinkage & attrition management directly proportionate to the health of the business.

Education

  • Visweswarapura Institute Of Pharmaceutical Sciences

    Bachelor of Pharmacy - BPharm

    1996 — 2001

  • Institute of Product Leadership

    EMBA

    2016 — 2018

  • Rajiv Gandhi University of Health Sciences

    B-Pharmacy

    1996 — 2001

  • Karnataka

    EMBA

  • CMR University

    Master of Business Administration - MBA

    2016 — 2018

Skills

  • Ehr
  • Integration
  • Vendor Management
  • Project Management
  • Resource Management
  • Healthcare
  • Product Management
  • Testing
  • Business Analysis
  • Requirements Analysis
  • Hipaa
  • Healthcare Information Technology (Hit)
  • Software Project Management
  • Software Documentation
  • Sdlc
  • Pre-Sales
  • Business Analytics
  • Business Intelligence
  • Healthcare Information Technology
  • User Acceptance Testing
  • Management
  • Requirements Gathering
  • Quality Assurance
  • Customer Management
  • Pmp
  • Informatics
  • Product Design
  • Emr

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Chetan Manchi Prahlada — Agm at HCLTech in Bengaluru, KA, IN | Unifers