Chetan Manchi Prahlada
Healthcare Product(s) SME
- Role
- Agm at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chetan Manchi Prahlada
Have close to 19 years of rich Clinical Product & healthcare ecosystem experience having…
Experience
Agm
Jan 2021 — Present · IN
Disseminate duties of a Healthcare Domain SME & SDM not limited to Leading & overseeing Application development, Implementation (AD) & Application Maintenance (AM) in the area of Clinical Pharmacy, Clinical Imaging and Clinical Ancillary services.• Head & manage a team of highly specialized Clinical specialist teams, BAs, POs etc, accountable for the flawless & timely execution of a range of delivery activities.• Liaise with Client/customers Domain Owners, SDMs in planning for product development & implementation.• Facilitate third party application integration with various EMRs, including interfacing, provisioning, maintaining etc.• Champion and practice HCL Industry aligned processes and procedures like ASSeT, Implementation Framework, ASM 2.0 & FENIX 2.0 to Drive & execute on Digital Transformation.• Lead WSR/MOR/QBR and cadence with internal and external stakeholders.• Discharge duties of an SDM having the overall responsibility for the delivery management area in terms of: Ensuring execution of processes & activities & the delivery of expected outcomes for the Clinical applications without missing the targets Guide the delivery team with Clinical Workflow & oversee the App. Development activities in line with client strategic initiatives. Ensuring the development of delivery team Creating an inspiring climate• Accountable for accurate & timely execution of required control checks as per SLA. Drive compliance with established controls operating guidelines and KPI’s.• Oversee teams’ interfaces with internal/external stakeholders to coordinate, support, & execute relevant stages of end to end customer’s journey.• Promote an environment open to drive best-in-class customer experience.• Hire domain talent & provide regular developmental feedback and guide team members through their career development process.• Effective performance management, shrinkage & attrition management directly proportionate to the health of the business.
Education
Visweswarapura Institute Of Pharmaceutical Sciences
Bachelor of Pharmacy - BPharm
1996 — 2001
Institute of Product Leadership
EMBA
2016 — 2018
Rajiv Gandhi University of Health Sciences
B-Pharmacy
1996 — 2001
Karnataka
EMBA
CMR University
Master of Business Administration - MBA
2016 — 2018
Skills
- Ehr
- Integration
- Vendor Management
- Project Management
- Resource Management
- Healthcare
- Product Management
- Testing
- Business Analysis
- Requirements Analysis
- Hipaa
- Healthcare Information Technology (Hit)
- Software Project Management
- Software Documentation
- Sdlc
- Pre-Sales
- Business Analytics
- Business Intelligence
- Healthcare Information Technology
- User Acceptance Testing
- Management
- Requirements Gathering
- Quality Assurance
- Customer Management
- Pmp
- Informatics
- Product Design
- Emr
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