Chetan Jadhav

About Chetan Jadhav

I\'m a Senior Product Manager at Amazon, where I build AI-powered solutions that transform how businesses operate at scale. Currently leading SAMAI—an AI co-pilot that\'s reimagining how Account Managers drive vendor growth worldwide—I\'ve architected a product vision targeting $6.7B in incremental revenue by 2027.My journey began in engineering, where I earned my B.Tech in Electrical Engineering from College of Engineering, Pune (ranked 2nd in my batch). At Tata Research\'s innovation lab (TRDDC), I developed Digital Twin systems for Japanese thermal power plants, delivering $10M in client impact and co-inventing 2 patents in IIoT and process optimization. Our team\'s work earned the prestigious TATA Innovista Award, competing against 5,270+ innovations.This foundation in data science and ML led me to Amazon, where I\'ve spent nearly 5 years building products across Last Mile Delivery Technology and Brand Experience. I launched Customer Feedback APIs that scaled to 15.7K sellers ($31.4B GMS) within 6 months, achieving 240x adoption growth. I\'ve built Voice of Customer programs processing 2.4M+ feedback entries across 19 geographies, and established cross-functional programs resolving 60K+ operational defects.At XLRI Jamshedpur, I sharpened my business acumen through my PGDBM, serving as Executive Member of the Placement Preparation Committee while learning to bridge technical depth with strategic thinking.What drives me is the intersection of AI, product strategy, and measurable impact. Whether it\'s integrating 121+ tools into a unified AI interface, launching APIs that eliminate $200K vendor costs, or designing systems that double AM productivity, I\'m passionate about building scalable solutions that create genuine value.I\'m always interested in connecting with fellow product builders, AI enthusiasts, and anyone passionate about using technology to solve complex problems at scale

Experience

1. Sr Product Manager, Brand Experience

   Amazon

   Jul 2025 — Present · Bengaluru, IN

   Drive strategic product initiatives across Brand Experience, delivering AI-powered solutions and API platforms that accelerate vendor growth and transform account management at scale.SAMAI: Strategic Account Management with AI (Nov 2025 - Present)Leading product development for SAMAI, Amazon\'s AI co-pilot transforming how Account Managers drive vendor growth worldwide.• Architected $6.7B iGMS opportunity by 2027 ($1.3B in 2026), transforming AMs from reactive troubleshooters to strategic partners through AI automation validated via 14 AM interviews, 80 hours shadowing, 12 SME sessions, 50 vendor interviews• Developing 5 core AI capabilities: 121+ tool integration, conversational co-pilot, personalized vendor recommendations, proactive defect prevention, strategic growth with whitespace analysis• Program managing MLP launch (Feb 2026): 11 features, 15 capabilities, 43 tool integrations across Inventory Management and Promotions, targeting 80% pilot adoption• Projected to double AM productivity: reducing operational time 60%→20%, increasing strategic time 30%→70%, enabling 2x vendor capacity (VSP: 30→60, AVS: 3.1→6)Selling Partner APIs - Customer Feedback (Jul-Oct 2025)Led end-to-end product launch enabling programmatic customer insights for 1.01M tech-enabled Selling Partners.• Delivered #1 requested feature (59% survey interest): 7 REST API endpoints for review/return insights,<500ms response, 7-day refresh• Achieved 240x adoption growth: 15.7K SPs ($31.4B GMS) via 330 developers within 6 months; daily calls: 25→3M• Projected $3.1B iGMS targeting 330K brands, eliminating $10K-$200K 3P tool costs• Executed GTM strategy: developer webinars across EU+IN, NA, JP achieving 3x call increase post-launch• Partnered cross-functionally with Spectrum, ML-Platform, key developers (Helium10, Pacvue, Jungle Scout) for scalable infrastructure

Education

• Shri Mhalsakant Junior College, Akurdi

  HSC, Science

  2011 — 2013

• XLRI Jamshedpur

  Post Graduate Diploma in Business Management

  2019 — 2021

• Jnana Prabodhini, Nigdi

  SSC

  1999 — 2011

• COEP Technological University

  Bachelor’s Degree, Electrical Engineering

  2013 — 2017