Chetan Gupta
Product Manager - Consul Services @Consulate General Of India, Seattle
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WORK HISTORY
Product Manager - Consul Services @Consulate General Of India, Seattle
Seattle, WA, US
Led end-to-end product strategy, digital transformation, and data-driven initiatives to optimize public service delivery, streamline operations, and strengthen cross-border engagement across the Pacific Northwest. • Cut passport turnaround times by 35% for applicants by deploying workflow automation and scheduling tools. • Enhanced SLA compliance and accuracy for OCI applicants via AI-enabled document verification. • Drove 60% YoY community growth and 4x digital reach by building dashboards to track campaigns and applicant journeys. • Enabled $10M+ cross-border trade through partnerships with U.S. chambers, Indian trade bodies and predictive analytics.
ABOUT CHETAN GUPTA
I build products that move things faster — government services, business workflows, and…
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