Chetan Dutt
State Enterprise Head @Jio
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WORK HISTORY
State Enterprise Head @Jio
Leading the Himachal Pradesh Enterprise Business with a total managed book size exceeding ₹100 crores across connectivity, digital infrastructure, security, and cloud-based solutions.
EDUCATION
Himachal Pradesh University
Master of Business Administration - MBA, Marketing/Marketing Management, General
Himachal Pradesh University
Mba, Management
Sainik School Sujanpur Tira
Senior Secondary, Science
Guru Nanak Dev University
Bachelor of, Information Technology
DAV College
Bachelor of Science
Indian School of Business
Stepping into Leadership, Organizational Leadership
ABOUT CHETAN DUTT
I help Indian brands improve customer engagement, reduce messaging costs, and scale their customer experience programs using JioCX—Jio’s advanced CPaaS platform for Bulk SMS, RCS Business Messaging, API-based customer journeys, and enterprise-grade communication solutions.With 20+ years across Telecom, Digital CX, and Enterprise Solutions, I currently lead the Enterprise Business for Himachal Pradesh at Reliance Jio, driving PAN-India adoption for: • Bulk SMS (Transactional, OTP, Promotional) • RCS Business Messaging (Interactive Rich Media) • AI-driven customer journeys • Omnichannel integrations (SMS + RCS + Email + IVR + WhatsApp) • ILL, BB Max, Cloud & Enterprise ConnectivityI work directly with Universities, Retail, Healthcare, Manufacturing, BFSI, Ecommerce, Logistics, and Hotels to modernize their customer outreach using reliable, scalable Jio infrastructure.If your brand sends SMS per day, I can help you cut costs, improve delivery rates, and 4x your CTR using JioCX and RCS.DM me for: Free SMS Spend Audit Free RCS Mockup of Your Brand Message Industry-specific Messaging Templates Cost comparison: WhatsApp vs SMS vs RCS
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