Chetan Arora
- Role
- Project Lead Scrum Master at Tata Consultancy Services
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
Experience
Project Lead Scrum Master
Jul 2024 — Present · Dallas-Fort Worth, TX, US
Led cross-functional Agile delivery teams within Scrum and SAFe frameworks, ensuring alignment with enterprise strategy, SDLC governance, and regulatory compliance standards.Facilitated all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives) to drive continuous improvement, sprint predictability, and team velocity optimization.Partnered with Product Owners and stakeholders to manage and prioritize Product Backlogs, translating business requirements into well-defined Epics, Features, and User Stories with clear acceptance criteria.Supported SAFe Program Increment (PI) Planning, coordinating cross-team dependencies, risk management (ROAM), and Agile Release Train (ART) alignment across multiple delivery streams.Utilized Jira and Azure DevOps for backlog management, sprint tracking, user story refinement, burndown reporting, and KPI dashboard generation.Monitored sprint metrics including velocity, capacity planning, cycle time, and burn-down/burn-up charts to improve forecasting accuracy and delivery transparency.Identified, tracked, and removed impediments while proactively mitigating risks and managing inter-team dependencies in complex enterprise environments.Managed hybrid Agile-Waterfall project delivery, ensuring structured documentation, milestone adherence, and alignment with enterprise PMO governance standards.Coordinated internal development teams, QA, architecture, infrastructure, and third-party vendors to ensure seamless solution integration and deployment.Led requirements gathering sessions, stakeholder workshops, and solution validation meetings to ensure traceability from business objectives to technical implementation.Ensured compliance with SDLC processes, enterprise security standards, risk management frameworks, and audit requirements.Provided executive-level reporting on project status, risks, dependencies, budget adherence, and delivery milestones.
Skills
- Outlook
- Sales
- Management
- At Multitasking
- Sales Management
- Business Development
- Microsoft Word
- Team Leadership
- Microsoft Excel
- Putting the Customer First
- Sales Motivation
- Marketing
- Customer-Focused Sales
- Team Motivation
- Training
- Leadership
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