Chester Aikens

Executive Assistant to Mayor Donna Deegan @City Of Jacksonville

Jacksonville, FL, US

Receive, screen, coordinate, arrange, and confirm meetings, appointments, social engagements, and community/intergovernmental events- Oversee communications from constituent services for the Mayor\'s office, including receiving and screening visitors and telephone calls- Provide information, handle issues requiring sensitivity and sound independent judgment, conduct research, respond to requests for information, and resolve complaints from constituents- Refer individuals to appropriate staff members or city departments for resolution and review, determine priority, and route incoming correspondence- Assist with the public affairs department to enhance the social media presence and disseminate information to constituents- Assist with day-to-day leadership, working with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the Mayor\'s objectives and service expectations- Provide leadership and participate in programs and activities that promote a positive staff working environment- Develop detailed project plans and serve as the point of contact for projects involving multiple departments to ensure team actions remain on track for assigned deadlines- Communicate with the Administration and departments to keep projects aligned with intended goals and objectives- Measure project performance using appropriate systems, tools, and techniques- Create and maintain comprehensive project documentation, adjust schedules, and targets as project needs change- Ensure projects are organized and completed on time.

University of Florida

Master of Business Administration - MBA, General Business Administration and Management

Florida State University

Bachelor of Science , Business Management