Cheryl Stewart
Sr Manager, Project Development and Insights @The Walt Disney Company
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WORK HISTORY
Sr Manager, Project Development and Insights @The Walt Disney Company
Orlando, FL, US
Working on capital projects with Tech and Digital teams to scope and implement multiyear transformational projects, including creation of the roadmap and strategy while working with the Tech teams. Projects include vendor supported and internally built solutions.
SKILLS
ABOUT CHERYL STEWART
Extensive experience delivering innovative solutions using project management, business analysis, technical skills, and demonstrated leadership within cross-functional teams. Simultaneously manage multiple team-based and individual projects, with varying complexity, resulting in positive outcomes- Utilize appropriate project management methodologies depending on business needs- Specialize in identifying relationships and trends within disparate issues and promoting consensus solutions that will result in a win/win for all- Drive strategy for Contact Center processes and system support- Proficient in building positive relationships that allow me to partner across disciplines and with all levels of people to build trust, elicit information, manage expectations, and drive change- Proven ability to work with new technologies and leverage legacy systems to drive performance improvement- Routinely take projects from initiation to closure including cost-benefit analysis to gain stakeholder buy-in, determine appropriate communication based on audience, complete project tracking and documentation, and follow through on key performance indicators (KPIs) to verify project meets stakeholder requirements- Understanding of medical claims billing including ICD-9, ICD-10, CPT, UB-04, HCPCS, CDT, NDC- Data mapping and HIPAA transaction sets
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