Cheryl Spencer

About Cheryl Spencer

My professional goal is to make sure my customers have a positve Customer Experience with emerging technologies. I am a high impact, results oriented strategic account manager with a solid foundation in Enterprise B2B Telecom\\Data IT Sales. I have worked with fortune and 500 companies at the CXO level and consider myself to be a highly motivated talent at conducting aggressive marketing tactics to the Enterprise B2B Sales Segment and have a proven track record of significantly increasing revenues. I have a demonstrated ability to build new territories and expand opportunities within existing client base and generating “new logo” acquisitions. I am known for generating repeat business through effective account management and strategic planning while building relationships with \"C\" level executives.Background in Sales, Marketing, Business Development, Offer and Product Management.I have uncovered, developed, generated, negotiated and managed a wide variety of contracts from complex business solutions, network designs to content and revenue sharing partnerships with great success. I am viewed as a valuable executive team player known for consistently achieving and exceeding assigned objectives, revenue (sales) targets, while managing expenses, designing and implementing strategic programs to improve market share, increase revenue and improve customer satisfaction. •Excellent communication skills and creative problem solver; proven expertise in identifying client needs and developing professional business solutions.•Comprehensive Enterprise portfolio of knowledge of IP Technologies, MPLS, Carrier Ethernet, VoIP, Unified Communications, Broadband, Wireless, VAS, Web-based and Fast Packet services. Specialties: Sales Channel Solution Sales, B2B Enterprise IT Sales, Market Analysis, New products development (ideas), presentation, communication and relationship skills

Experience

1. Enterprise Account Manager -senior

   Lumen Technologies

   Mar 2022 — Present

Education

• University of Phoenix

  Master of Business Administration (MBA), Business

• Virginia Commonwealth University

  Bachelor of Fine Arts, Sculpture

  1982 — 1986

Skills

• Consulting
• Unified Communications
• Account Management
• Cold Calling
• Telecommunications
• Solution Selling
• C-Level Sales
• Strategic Partnerships
• Sales Operations
• Customer Retention
• Telephony
• Professional Services
• Channel
• Customer Satisfaction
• Direct Sales
• Network Design
• Cross-Functional Team Leadership
• Sip Trunking
• Managed Services
• Integration
• Voip
• Channel Partners
• Data Center
• Call Centers
• Ip
• Sales
• Cloud Computing
• Networking
• Crm
• Security
• Enterprise Software
• Management
• Sales Process
• Competitive Analysis
• Saas
• Contract Negotiation
• Selling
• Mobile Device Management
• Mpls
• C-Level Relationships