Cheryl Lanza

About Cheryl Lanza

Organized, meticulous, risk mitigation and disability professional with progressive management experience in multiple disciplines, skilled in Regulatory Compliance, Return-to-Work, Workers’ Compensation, Disability Accommodation, Employee Relations, Client Services, Project Development, Implementation and Management. Extensive experience coordinating between HR and Risk Management disciplines. Proven analytics/cost containment focus and results- driven claims expert with special emphasis in Integrated Disability and Absence Management. Recognized for providing exemplary customer experiences. Key competencies include:• Workers’ Compensation • Risk Mitigation & Management • Integrated Disability & Absence Management• Project & Program Management• Process Improvement• Regulatory Compliance• Relationship Management • Return-to-Work Programs• Client Services• Audit & Inspection• Conflict Resolution • HR Specialist• Employee Morale Improvement• Union & Labor Environments• Root Cause Analysis

Experience

1. Workers Compensation & Leave Specialist

   Mercury Insurance

   Apr 2020 — Present · Brea, CA, US

Education

• Fullerton College

  Business Administration

• UCSD Extension/OSHA Training Institute

  OSHA Authorized Outreach Trainer for Construction Industry

• California State University-Dominguez Hills

  Occupational Safety and Health Administration

Skills

• Management
• Team Building
• Hazard Communications
• Sales Management
• Negotiation
• Wcca (Workers' Compensation Claims Administration) Certified
• Osha Trainer
• Customer Service
• Hospitality
• Hazardous Waste Management
• Real Estate
• Account Management
• Marketing
• Event Planning
• Corporate Events
• Sales
• Risk Management
• Budgets
• Strategic Planning
• Event Management
• Meeting Planning
• Trade Shows
• Hazwoper
• Contract Negotiation