Cheryl Kitson
Service Designer @Faculty
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WORK HISTORY
Service Designer @Faculty
EDUCATION
The University of British Columbia
Certificate, Interactive Project Management
Emily Carr University of Art and Design
Bachelor of Fine Arts - BFA, Art & Design
University of the Arts London
Service Design Intensive
SKILLS
ABOUT CHERYL KITSON
My skills and experience are in service design, user research, product development (CSM, CSPO), project management and delivery (PMP) and customer experience (CCXP)I have experience working in start-up, scale-up and transformation in Canada, The United Kingdom, The United Arab Emirates and The Kingdom of Saudi Arabia. My recent experience includes the public sector (SC clearance), digital services that are citizen and internally facing, financial services, the real estate sector, ecommerce and retail. I have experience in designing for, researching and measuring how the physical environment impacts service delivery and perception.
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