Cheryl Gaffney
Global Customer Satisfaction Opportunity Project Leader-maternal Infant Care @GE HealthCare
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WORK HISTORY
Global Customer Satisfaction Opportunity Project Leader-maternal Infant Care @GE HealthCare
Wauwatosa, WI, US
Driving closure of Customer Satisfaction Opportunities (CSOs) across the business in a timely and compliant manner. In addition to project management of customer issues, owning all customer and technical issue management with IB Engineering, managing Global Region Team Communications, prioritizing and managing multiple customer issues at any given time to meet customer commitments, maintaining CSO data to provide accurate metrics, visiting CSO Customer sites, and presenting CSO updates to MIC leadership.
EDUCATION
BrilliantYOU-GE Learning
Becoming a Digital Industrial Leader
Crotonville Leadership Training-GE
Organizational Leadership
University of Wisconsin-Whitewater
MBA
Post University
BS
SKILLS
ABOUT CHERYL GAFFNEY
UWM Project Management Master Certificate Specialties: Cardiology Equipment
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