Cheryl Bilsland
Data Product Owner - Senior @Indiana University Health
Signup · Get unlimited contacts
WORK HISTORY
Data Product Owner - Senior @Indiana University Health
Indianapolis, IN, US
Directed a data analytics team in transitioning to Agile. Conducted feature development with our Product Manager; stewarded and facilitated sprint planning, backlog refinement, and Program Increment Planning.• Partnered with customers and external data providers on iterative requirements gathering, enabling my data analytics team to deliver projects such as a respiratory tracking dashboard (enabling more precise visitor restriction management) a financial cost-benefit dashboard, and multiple patient safety and compliance reports.• Led the team in Weighted Shortest Job First prioritization process across multiple unrelated customer areas.• Initiated and led a more frequent and repetitive process for customer incident and request processing across three analytics teams, involving our product managers and the agile leadership team in customer outreach and ticket resolution.
EDUCATION
Indiana University - Kelley School of Business
Master of Business Administration - MBA, Finance
University of Notre Dame
Bachelor of Arts - BA, Psychology and Computer Applications (MIS)
SKILLS
ABOUT CHERYL BILSLAND
Accomplished professional who has honed the combined skills of technical project management, team supervision and mentoring, and data analytics to drive business efficiencies such as the realization of a 15% reduction in project timeline by nurturing a key stakeholder partnership or the 100% audit accuracy in pharmaceutical aggregate spend reporting. Leading continuous process improvement with team and stakeholder engagement to optimize business growth such as the US$.5B contract value preservation through advanced engagement analytics.My passion is making the work as straightforward, impactful, and productive as possible through cross-team coordination, team building and continuous improvement. I enjoy bringing delight to customers and business partners, which has often been through \"white glove\" technical support, digging in to major issues to find the issue and optimize the quickest solution to get customers back on track.I\'m always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at C••••••@protonmail.com. Competencies: Story Board Management (Jira, Azure DevOps, MS Project, MS Planner, Trello); Project Management (MS Project); Communication (LucidChart, Visio, Mural, Miro, MS Teams, Slack, Confluence, MS PowerPoint); Data Analytics & Visualization (Tableau, PowerBI, MS Excel, SQL, Business Objects, Toad, DB Visualizer); Support and Monitoring (Splunk, Postman, DataDog); Request and Incident monitoring (Remedy, ServiceNow both as a User); SAP modules (as a User): Finance, HR, Fieldglass; Workday (as a User).Familiarity: Generative AI / Machine Learning; AWS Cloud Services; Java / Spring Boot / GitHub; Python.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.