Cheryl Barker
Director of Disaster Recovery Planning @Voya Financial
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WORK HISTORY
Director of Disaster Recovery Planning @Voya Financial
Windsor, CT, US
SKILLS
ABOUT CHERYL BARKER
Result-driven, IT Service Delivery Executive with broad experience maximizing resources and budget. Twenty-five years of leadership experience with expertise in IT management, ITIL, Disaster Recovery, Business Continuity, global team building, policy and procedure development, and problem and risk management. Deep knowledge of IT strategy, audit and regulatory compliance, governance model deployment and managing IT and Business transitions and transformations. Proficient in fostering communications between the business, clients and technology providers with regards to programs, projects and resources and leverages these skills to help a company\'s information technology organization meet the needs of the overall business.Specialties: • Customer Relationships• IT Governance (CGEIT/COBIT)• IT Service Management / ITIL / ISO/IEC /ValIT/TQM• Infrastructure and Application Team Building/Leadership• Process Metrics and Performance Management (KPIs/KGIs)• Business Process Improvement & Cost Reduction • Resource Planning and Demand Management • Vendor Management
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