Cheryl W. Robinson
Customer Care Manager @American Airlines
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WORK HISTORY
Customer Care Manager @American Airlines
Responsible for the motivation and productivity of office based Domestic/International Reservation Representatives.facilitate business meetings to ensure understanding of American Airlines policies and procedures; monitor customer experience excellence for quality control purposes; apply company attendance and performance procedures;foster the attainment of team measurement goals.
EDUCATION
Medaille University
B.S., Media Communications
ABOUT CHERYL W. ROBINSON
I am a highly creative and skilled writer with an extensive background in varied communication channels. It is my belief, that there is no life without story. I endeavor to pen those stories in an engaging and thoughtful way that inspires the contributor and the reader.
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