Cheryl Smith
Director Global Customer Service
- Role
- Director Global Customer Service at Eastman
- Location
- Kingsport, TN, US
- LinkedIn followers
- 500 followers
About Cheryl Smith
Experienced and fully qualified Management Accountant with excellent leadership and people management skills, gained through working internationally with large privately owned and Fortune 500 companies. Widely recognized for leading organizations through change management to exceed performance. Consistently high quality results have been delivered by managing a variety of business critical projects within shared service centre, and sales & marketing environments. Fifteen years hands on experience gained within the Finance, Controlling and more recently Client Relationship modules of SAP.Specialties: Management accounting, sales and marketing operations, consultative selling, strategy development, coaching and leading teams and individuals.SAP: 15 years extensive experience gained in Finance, Controlling and Client Relationship modules.Clifton StrengthsFinder Top 5Responsibility, Achiever, Relator, Discipline, Deliberative
Experience
Director Global Customer Service
Aug 2023 — Present · Kingsport, TN, US
Education
University of Derby
Master of Business Administration (MBA)
2013 — 2014
BPP Professional Education, Manchester, England
CIMA (CPA Equivalent), Management Accountancy
2007
Skills
- People Management
- Management
- Process Improvement
- Marketing Operations
- Business Process Improvement
- Sap
- Account Management
- Change Management
- Consultative Selling
- Strategy Development
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