Cheryl Smith

Director Global Customer Service

Role
Director Global Customer Service at Eastman
Location
Kingsport, TN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cheryl Smith

Experienced and fully qualified Management Accountant with excellent leadership and people management skills, gained through working internationally with large privately owned and Fortune 500 companies. Widely recognized for leading organizations through change management to exceed performance. Consistently high quality results have been delivered by managing a variety of business critical projects within shared service centre, and sales & marketing environments. Fifteen years hands on experience gained within the Finance, Controlling and more recently Client Relationship modules of SAP.Specialties: Management accounting, sales and marketing operations, consultative selling, strategy development, coaching and leading teams and individuals.SAP: 15 years extensive experience gained in Finance, Controlling and Client Relationship modules.Clifton StrengthsFinder Top 5Responsibility, Achiever, Relator, Discipline, Deliberative

Experience

  1. Director Global Customer Service

    Eastman

    Aug 2023 — Present · Kingsport, TN, US

Education

  • University of Derby

    Master of Business Administration (MBA)

    2013 — 2014

  • BPP Professional Education, Manchester, England

    CIMA (CPA Equivalent), Management Accountancy

    2007

Skills

  • People Management
  • Management
  • Process Improvement
  • Marketing Operations
  • Business Process Improvement
  • Sap
  • Account Management
  • Change Management
  • Consultative Selling
  • Strategy Development

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Cheryl Smith — Director Global Customer Service at Eastman in Kingsport, TN, US | Unifers