Cheryl Nguyen
Senior Product Manager @ ServiceTitan | B2B SaaS | CRM, Leads & Sales Pipeline Management, Roofing
- Role
- Senior Product Manager, Market Expansion New Trades Roofing at ServiceTitan
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Product Manager, Market Expansion New Trades Roofing
Apr 2023 — Present
I lead the vision, strategy, and roadmap for key growth initiatives at ServiceTitan, starting with market expansion efforts and evolving into a focused role supporting the Exteriors vertical. My work centers on building scalable, impactful features that deepen our market presence and improve customer workflows.Highlights: •ServiceChannel Integration: Spearheaded the seamless integration of the ServiceChannel CMMS platform with ServiceTitan, enabling streamlined facilities management operations. •CRM – Leads & Sales Pipeline: Designed and delivered CRM enhancements that support lead management and sales pipeline efficiency, driving better acquisition and retention outcomes. •Roofing & Exteriors Features: Leading development of insurance-focused workflows and estimating tools, including instant estimates through Spec Based Estimate Templates (SBET), to simplify sales rep estimating and improve operational efficiency in the exteriors space.
Education
San José State University
Bachelor of Science (B.S.), Aviation Engineering & Operations
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