Cheryl Chen
Associate Product Manager @Diligent
Signup · Get unlimited contacts
WORK HISTORY
Associate Product Manager @Diligent
Vancouver, BC, CA
Leading the homepage revamp for the Diligent One Platform, used by 1M+ global users and 75% of S&P 100 companies, improving navigation clarity and projected to increase task completion rates by 20–25% based on early UX testingDriving foundational platform services that power 20+ apps across multiple product lines, including the boards suite (Diligent\'s largest ARR segment), eliminating duplicative engineering effort, reducing costs, and serving as the critical behind-the-scenes infrastructure layer that scales the entire platformCollaborating cross-functionally with 11+ engineers, UX/UI designers, and platform leads to manage dependencies, streamline requirements, and ensure high-quality delivery of shared services across product linesScoping an agentic AI workflow automation feature leveraging MCP (Model Context Protocol), projected to reduce manual enterprise admin work by ~30% while establishing a new AI integration pattern for the broader platform
EDUCATION
The University of British Columbia
Bachelor of Arts - BA
Yonsei University
Bachelor of Arts - BA
ABOUT CHERYL CHEN
I\'m a Product Manager focused on platform infrastructure, API ecosystems, and AI-powered products. At Diligent, I own foundational platform services that power 20+ apps across the product suite (including the boards suite, Diligent\'s largest ARR segment) and I\'m scoping an agentic AI workflow feature using MCP to reduce enterprise admin work at scale. I also founded RouteWise, an AI travel planning platform with daily active users, where I integrated multi-API systems (Google Maps, Yelp, OpenAI) and ran 4 rounds of user research across 73 global participants. I\'m drawn to connectivity platforms where the work under the hood makes everything else possible.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.