Cheryl Cargill
CX Transformation Leader | Bridging Tech, Data, & Storytelling to Drive Loyalty & Growth | Energy, Aviation, Automotive, B2B Tech | Engineering Mind, Creative Heart, Customer Obsession
- Role
- Founder at Amplify Strategies
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Cheryl Cargill
I lead customer experience transformation and strategic communications in complex…
Experience
Founder
Jun 2024 — Present · Atlanta, GA, US
I founded Amplify Strategies with a clear purpose: to help organizations improve the way they serve customers and engage employees. Drawing on years of experience leading global customer experience and communications functions, I partner with businesses to turn insight into action, bridging strategy and execution to drive meaningful impact.What we do:• Apply AI, CRM, and analytics to enhance support delivery and customer interactions.• Develop strategic communications to align teams and stakeholders around a unified customer vision.
Education
Penn State University
Bachelor of Engineering - BE
Penn State University
Bachelor of Science - BS
University of Miami Herbert Business School
Master of Business Administration - MBA
Penn State University
Bachelor of Science - BS
Skills
- Crm
- Text Analytics
- Project Management
- Gas Turbines
- Customer Insight
- Energy
- Marketing
- Marketing Communications
- Program Management
- Voice of the Customer Analysis
- Cross-Functional Team Leadership
- Black Belt
- Product Marketing
- Six Sigma
- Engineering Management
- Strategic Planning
- Strategy
- Analysis
- Management
- Business Process Improvement
- Leadership
- Engineering
- Process Improvement
- Customer Experience
- Customer Advisory Boards
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