Cheryl Alderman
Senior Manager @Independent
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WORK HISTORY
Senior Manager @Independent
Tampa/St. Petersburg, FL, US
Handpicked as one of 17 trainers worldwide to onboard leaders, embedding Apple’s iconic culture and leadership philosophy. Led cross-functional teams to improve customer success through Apple’s Steps of Service, mentoring dozens of future leaders. Created virtual onboarding experience to support culture and connection during remote operations. Partnered on national-level DEI initiative \'Partners in Change\' to drive inclusion and allyship in Apple Retail. Collaborated with Global Business Intelligence to shape retail reporting tools and strategies. Co-led initiative merging Apple Retail and Call Center teams to enhance online. Spearheaded Time & Attendance accountability project, improving team productivity and policy adherence. Earned recognition for impact-driven initiatives that shaped regional performance. Developed high-potential leadership pipeline across the Florida market, building future-ready teams and employee growth. Earned recognition for impact-driven initiatives that shaped regional performance and employee growth.
EDUCATION
Shady Spring
College Preparatory
Marshall University
Bachelor of Liberal arts
SKILLS
ABOUT CHERYL ALDERMAN
People-Centric Leadership & Learning Leader with 30+ years shaping culture, developing…
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