Cherry Guest

About Cherry Guest

Administrative Assistant• Supported a 50+ FTE case management department for a 640 bed acute care hospital encompassing an admissions department, acute care, inpatient rehabilitation and inpatient psychiatry• Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.• Coordinated meetings with other department managers and served as main liaison between department lead and executives.• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.• Organized and maintained filing and document management systems by coordinating, archiving and purging files.• Developed administrative processes to achieve organizational objectives and improve office efficiency.• Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.• Maintained inventory in administrative office supply closet to prevent shortages of supplies.• Tracked and submitted employee timesheets to accounting department for payroll processing.• Ensured daily & monthly case management specific reports were run & distributed.• Support director led initiatives with flexibility & accuracy which led to achievement of goalsExperienced Patient Access Representative with a demonstrated history of working in the Computer Networking industry. Skilled in Insurance Verification, Microsoft Word, Public Speaking, Kronos Timekeeping, and Cerner. Strong healthcare services professional graduated from ExecuTrain Business Training, Carol W. Hayes High.

Experience

1. Office Associate Ii

   UAB Medicine

   Jun 2023 — Present · US

Education

• ExecuTrain Business Training,

  Computer Systems Networking and Telecommunications

  1996 — 1998

• USA Training Academy, Secretarial Dividison

  English Language and Literature/Letters

  1989 — 1991

• Hays High School

  Graduated, May 1980, English Language and Literature/Letters, Math & Computers

  1976 — 1980