Cherita Ousley

About Cherita Ousley

I’m a results-driven technology leader who thrives at the intersection of product innovation, technical depth, and business impact. With experience spanning product management at Microsoft and partner solutions engineering at Adyen, I bring a unique mix of strategic thinking, customer empathy, and engineering fluency.At Microsoft, I led the design and delivery of AI-powered customer support and productivity tools in Microsoft 365, defining success metrics, improving accessibility, and implementing experimentation frameworks that reached millions of users. I collaborated across engineering, design, and data science to launch features that balanced technical complexity with user delight.At Adyen, I help enterprise companies integrate world-class payments infrastructure, streamline onboarding, and build secure, scalable solutions for global commerce. My role bridges technical integration and strategic partnership, ensuring both our merchants and Adyen succeed in a rapidly evolving fintech landscape.I’m passionate about empowering teams, delivering results, and creating solutions that make life easier for end users and businesses alike — whether through seamless APIs, AI-driven experiences, or partnerships that stand the test of time.

Experience

1. Partner Solutions Engineer

   Adyen

   Sep 2025 — Present · Chicago, IL, US

Education

• University of Illinois Urbana-Champaign

  Bachelor of Applied Science (BASc), Kinesiology

  2009 — 2013

• University of Illinois Urbana-Champaign

  Master of Science (M.S.), Kinesiology

  2013 — 2015

Skills

• Leadership
• Public Speaking
• Research
• Management
• Microsoft Office
• Powerpoint
• Microsoft Excel
• Customer Service
• Cpr Certified
• Fitness
• Microsoft Word
• Social Media
• Teaching
• Time Management