Cherish Love
Customer Success & Account Management Leader | SaaS & Technology Specialist | Expert in Driving Adoption, Retention & Revenue Growth
- Role
- Onboarding Specialist at Dosable
- Location
- Long Beach, CA, US
- LinkedIn followers
- 500 followers
About Cherish Love
Customer Success Leader with 15+ years of experience driving adoption, retention, and revenue growth for B2B/B2C SaaS, MV/AI, and eCommerce clients. Specializing in translating technical solutions (APIs, AI, POS) into business value, with a track record of- Managing high-value portfolios ($2.5M -$5M NRR) in SaaS and eCommerce environments- Bridging Product, Sales, and Support teams to align solutions with customer goals (POS, APIs, analytics, digital marketing)- Training 100+ users with 95% adoption rates through tailored programs- Leveraging CRM tools (Salesforce, Totango) to mitigate risk and influence renewals.
Experience
Onboarding Specialist
Feb 2026 — Present
Education
Temescal Canyon High School
General Education
2000 — 2004
Newberry School of Beauty
Cosmetology, Cosmetology
2007 — 2008
Academy of Makeup and Fashion
Make-up Artistry, Make-up Artistry
2011 — 2011
Academy of Barbering Arts
Barbering, Barbering/Barber
2012 — 2013
Skills
- Professional Makeup
- Beauty Industry
- Social Media
- Hair
- Marketing
- Bridal Makeup
- Weddings
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Customer Satisfaction
- Visual Merchandising
- Customer Service
- Barbering
- Cosmetics
- Inventory Management
- Retail Sales
- Retail
- Trade Shows
- Event Management
- Styling
- Event Planning
- Outlook
- Hair Care
- Fashion
- Makeup Artistry
- Microsoft Office
- Sales
- Advertising
- Hair Cutting
- Social Networking
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