Cherish Matthews

WORK HISTORY

EDUCATION

ABOUT CHERISH MATTHEWS

Experienced workplace manager with a background in building strong relationships to develop fit-for-purpose solutions for clients, being a main point of contact to manage and maintain these relationships. Managing escalations and implementing solutions to ensure seamless operations. Overseeing the delivery of all workplace services, including reception, facilities, maintenance, catering and events; ensuring they meet service level standard. To lead, motivate and support a team to deliver exceptional service and foster a culture of collaboration, professionalism and continuous improvement. To carry out regular building inspection audits and take/organise remedial action as required to comply with Health and Safety legislation. To ensure fire evacuations are carried out regularly and procedures are followed. To liaise with external contractors to ensure necessary works are carried out as advised by assets or facilities. Compiling management reports and ad-hoc reports on a regular basis. Conducting sales viewings for potential clients; liaising with the sales department and drawing up license agreements, invoicing and billing. Continuely ensuring the smooth-running of all operations. Creating new business; reaching out to potential clients through local networking.