Cheri Seffren
Clinical Informatics Education Specialist @Hennepin Healthcare
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WORK HISTORY
Clinical Informatics Education Specialist @Hennepin Healthcare
Conducted and facilitated Epic Beaker training classes for diverse clinical audiences—including Medical Laboratory Specialists, Inpatient and Outpatient Phlebotomists, Specimen Processors, and Microbiology staff—over a 3-month period, delivering multiple classes each week.Designed, delivered, and implemented education and communication strategies that supported organizational goals, clinical improvement initiatives, regulatory requirements, and change management efforts.Led IS & T communication strategies related to clinical workflow changes, effectively articulating impacts on clinicians and patient care delivery.Developed and maintained clinician-facing training materials and curriculum, including Epic system workflows, using adult learning principles and evidence-based education theory.Provided consultative education to providers on clinical documentation standards aligned with regulatory requirements, quality standards, and best practices.Conducted workflow analyses to support standardization and optimization, recommending system enhancements based on operational needs and Epic capabilities.Performed data analysis to support adoption, optimization, and reporting initiatives, identifying opportunities for improved workflows and value-added data insights.Acted as a liaison between clinical operations, informatics, application support, and system users, translating complex workflows and terminology into clear educational materials.Played a key role in Epic upgrade cycles by assessing training needs, communicating changes, and supporting clinical staff during go-lives and rounding.
EDUCATION
Auburn University through Watermark Learning Center
Business Analysis
SKILLS
ABOUT CHERI SEFFREN
Hi, I’m Cheri! I’m a Relationship Ninja, Collaboration Catalyst, and Connection…
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