Cherie Williams

Tech Logistic Center Supervisor at Comcast

Role
Check-in Tech Logistic Center Supervisor at Comcast
Location
Houston, TX, US
LinkedIn followers
500 followers

About Cherie Williams

Supervisor possessing over 20 years managing operations for major company including…

Experience

  1. Check-in Tech Logistic Center Supervisor

    Comcast

    Jan 2005 — Present · Houston, TX, US

    Supervise a team of 16 Field Traffic Controllers and Field Care Liaisons. Assists in the developmental goals and departmental goals and objectives to assure effective administration and implementation. Evaluates performance of direct reports to determine career advancement opportunities and special project assignments. Generates reports to monitor team metrics and analyze performance.

Skills

  • Voice Over Ip (Voip)
  • Operations Management
  • Leadership
  • Accounts Receivable
  • Wireless Technologies
  • Wireless
  • Databases
  • Voip
  • Administrative Assistants
  • Team Leadership
  • Sales
  • Telecommunications
  • Data Entry
  • Quality Assurance
  • Team Building
  • Management
  • Interviews
  • Invoicing
  • Contact Centers
  • Business Process Improvement
  • Process Improvement
  • Customer Retention
  • Customer Service
  • Call Centers
  • Corporate Development
  • Accounting
  • Accounts Payable
  • Customer Satisfaction
  • Training
  • Troubleshooting

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Cherie Williams — Check-in Tech Logistic Center Supervisor at Comcast in Houston, TX, US | Unifers