Cheri Poirier

About Cheri Poirier

Experienced IT/Sales/Marketing professional with Salesforce CRM and Project Management skills; strong problem solving, and analytical skills; and excellent organizational, communication and multi-tasking skills.

Experience

1. Business Solutions Analyst Lead

   Cencora Pharma Solutions

   Jul 2024 — Present · Charlotte, NC, US

   Act as liaison between Fusion Platform development team and Product Team. Work closely with the Product Owner and Product Manager to discuss and analyze requirements, perform short-term and long-term planning for the development team and determine ways to overcome obstacles• Develop, write and communicate business requirements and functional specifications. Using Jira, create stories that provide detail to the developers as to the requirements for the business solution. Ensure it contains the right amount of detail for testers to understand what they are required to test. Ensure it meets the Salesforce best practices, data governance rules and accounts for any PHI involved.• Review and execute test cases. Based on stories in the sprint for development, review the test cases created by the QA team to determine they meet the criteria for successful execution of the story request. Conduct UAT as required for special projects including development of test cases, training users and capturing defects to be reviewed and/or fixed.• Create and maintain functional and technical documentation. Create how-to guides, Visio drawings and other support documentation as required to ensure all types of audiences are well-informed on business processes and solutions. • Review system vulnerabilities. Work with the development team to review vulnerabilities, create stories as applicable and determine where they fit into the sprint. Assist with communication to the product team and security team by updating Jira as needed.• Follow agile methodology. Participate in daily stand-up meetings to review for any blockers or opportunities. Conduct refinement calls dedicated to preparing stories for a Ready status for the developers, including estimating story points and answering questions/concerns. Ensure stories are prepared for the PI planning and Sprint planning meetings to avoid any delays in assignment to the development and QA teams.

Education

• University of Phoenix

  BSBM, Management

  2002 — 2004

• Kent State University

  Associates, Computer Science

  1989 — 1993

Skills

• Forecasting
• Marketing Strategy
• B2b
• Crm
• Sales Management
• Cross-Functional Team Leadership
• Process Improvement
• Trade Shows
• Sales Operations
• Account Management
• New Business Development
• Sales
• Management
• Strategic Planning
• Direct Sales
• Marketing
• Training
• Inventory Management
• Budgets
• Project Management
• Team Building
• Sales Process
• Leadership
• Salesforce.com
• Business Development
• Business-to-Business (B2b)
• Customer Relationship Management (Crm)