Cheri Lockett Zubak
Senior Consultant, Cx Ux Research @Wolters Kluwer
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WORK HISTORY
Senior Consultant, Cx Ux Research @Wolters Kluwer
EDUCATION
Boise State University
Master of Science, Organizational Performance and Workplace Learning
Arcadia University
Master of Arts, English
Drexel University's School of Education
Graduate Certificate, Learning in Game-Based Environments
Bentley University - McCallum Graduate School of Business
Master of Science, Human Factors in Information Design
Drexel University College of Computing & Informatics
Master of Science, Library/Information Science
Arcadia University
Bachelor of Arts - BA, English
SKILLS
ABOUT CHERI LOCKETT ZUBAK
Hey there, I’m Cheri! I’m a qualitative researcher and experience strategist who brings to light the human side of work.I help your teams to understand how employees and customers go about work and how they’d like their work experience to change, especially as they use technology.By practicing deep continuous research, collaborative ideation, and engaging storytelling, I bring life to insights and experiences to shape strategy and tactics for people, service, and product organizations.I apply our shared ideas to diagnose not just what problems to tackle but also how to solve them in ways that make a difference.
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