Cheri Goldberg
Senior Digital Operations Manager at Pearson North America
- Role
- Account Manager Consultant at Pearson
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About Cheri Goldberg
Innovative and strategic senior sales consultant with 22 years’ experience in sales, marketing, account management and product development. Solid expertise in technology and e-learning solutions in Higher Education industry. Proven track record building and sustaining profitable business relationships. Prospects and conducts needs analysis with executive leaders and senior decision makers, providing value-added technical business solutions to resolve organizational shortages. Effective people skills, serving as key company liaison to clients. Builds lasting customer relationships and ensures brand loyalty. Inspires clients’ confidence by constantly learning new products while staying abreast of existing product updates. Understands customers’ needs and partners with internal stakeholders in resolving issues. Examines market trends to better understand competitor products and services. Translates business requirements to support successful product development. Strong presentation, written and verbal communication skills.
Experience
Account Manager Consultant
Aug 2016 — Present
Deliver growth and client retention by ensuring successful acquisition, implementation and ongoing support of enterprise-wide digital experiences for strategic and high profit 2- and 4-year Higher Education clients generating over $15 million in AZ, NM, and NE. Execute customer contracts between internal and external stakeholders to ensure that the daily customer experience is held to the highest level of integrity. Work with the internal team on timelines for successful delivery of digital solutions. Collaborate with the Internal Pearson Sales teams to nurture client relationships and assist with ongoing incremental sales efforts.
Education
University of Missouri-Columbia
Bachelor of Science (B.S.), Apparel Merchandising and Marketing
University of Missouri-Columbia
Merchanding and Marketing
Skills
- E-Learning
- Sales
- Selling
- Higher Education
- Publishing
- Sales Operations
- Digital Strategy
- Marketing
- Educational Technology
- Account Management
- Project Management
- Content Management
- Strategy
- Training
- Content Development
- Salesforce.com
- Online Publishing
- Digital Publishing
- Sales Presentations
- Management
- Ebooks
- Product Development
- Analysis
- Academic Publishing
- Leadership
- Strategic Partnerships
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