Cheraag Marfatia
Senior Project Manager at HCL Technologies
- Role
- Senior Project Manager at HCLTech
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Cheraag Marfatia
Experienced Operations Manager with a demonstrated history of working in the loyalty industry. Skilled in Business Process, Service Delivery, Operations Management, Requirements Analysis and Databases. Strong operations professional with a Master of Business Administration (M.B.A.) focused in Information Systems from Narsee Monjee Institute of Management Studies.
Experience
Senior Project Manager
Sep 2019 — Present · Mumbai, IN
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (M.B.A.), Information Systems
2007 — 2010
University of Mumbai
Master of Commerce
2000 — 2002
Skills
- Project Management
- Business Intelligence
- Databases
- Pre-Sales
- Outsourcing
- Service Delivery
- Business Analysis
- IT Service Management
- Requirements Gathering
- Team Management
- Bpo
- Process Improvement
- Leadership
- Vendor Management
- Requirements Analysis
- Business Process Outsourcing (Bpo)
- Customer Service
- Sql
- Software Documentation
- Sdlc
- Operations Management
- Training
- Testing
- Business Process
- Business Process Improvement
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