Cher Stepanov
Senior Client Advisor
- Role
- Senior Client Advisor at Crucial Learning
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Cher Stepanov
I partner with organizations to strengthen leadership capabilities, improve…
Experience
Senior Client Advisor
May 2022 — Present · Charlotte, NC, US
Manage a portfolio of 300 enterprise clientsAdvisor to clients using consultive-based sales with key decision makers including C-suite, Directors, VPsResponsible for retention, cross-sell, upsell within portfolioPlanning and implementing retention and adoption strategies around lifecycle managementClient support Liaison between client and trainers to ensure the best client experience during trainingQuarterly Business Review w/ current clients to learn about client objectives and goals to provide recommendations for business solutions to meet desired goalsDraft quotes, RFP\'s, SOW for clientsClient industries: Healthcare, Education, IT, Manufacturing, Finance, Hospitality, State and Local Government, Public and Private Organizations. Completed SDI assessment, Value Selling Sales Training
Education
Strayer University
Bachelor’s Degree, Business Administration, Management and Operations
2015 — 2017
LSU Shreveport
Business Management, Marketing
2003 — 2004
Pittsburgh Technical College
Associate Degree, Business
2001 — 2003
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