Cher Stepanov

Senior Client Advisor

Role
Senior Client Advisor at Crucial Learning
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cher Stepanov

I partner with organizations to strengthen leadership capabilities, improve…

Experience

  1. Senior Client Advisor

    Crucial Learning

    May 2022 — Present · Charlotte, NC, US

    Manage a portfolio of 300 enterprise clientsAdvisor to clients using consultive-based sales with key decision makers including C-suite, Directors, VPsResponsible for retention, cross-sell, upsell within portfolioPlanning and implementing retention and adoption strategies around lifecycle managementClient support Liaison between client and trainers to ensure the best client experience during trainingQuarterly Business Review w/ current clients to learn about client objectives and goals to provide recommendations for business solutions to meet desired goalsDraft quotes, RFP\'s, SOW for clientsClient industries: Healthcare, Education, IT, Manufacturing, Finance, Hospitality, State and Local Government, Public and Private Organizations. Completed SDI assessment, Value Selling Sales Training

Education

  • Strayer University

    Bachelor’s Degree, Business Administration, Management and Operations

    2015 — 2017

  • LSU Shreveport

    Business Management, Marketing

    2003 — 2004

  • Pittsburgh Technical College

    Associate Degree, Business

    2001 — 2003

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Cher Stepanov — Senior Client Advisor at Crucial Learning in Charlotte, NC, US | Unifers