Chennareddy Bhumireddy
Servicenow Developer @Trinity Technolabs
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WORK HISTORY
Servicenow Developer @Trinity Technolabs
GB
Delivered ITSM workflows using Flow Designer, enabling automated ticket routing, SLA tracking, and escalation handling for incident and change processes.• Integrated third-party platforms such as JIRA, Azure, and Teams via REST APIs and IntegrationHub Spokes, supporting unified incident tracking and real-time updates.• Configured bi-directional eBonding integrations between ServiceNow instances using MID Server, improving coordination and reducing cross-platform handoff delays.• Created catalog items, record producers, and order guides to streamline internal access requests and reduce approval bottlenecks across multiple business units.• Developed and maintained server-side scripts, Script Includes, and ACLs, ensuring consistent data access control and custom logic across scoped applications.• Participated in Agile sprint planning and refinement sessions, assisting in requirement gathering and contributing to preliminary GRC integration architecture discussions.• Managed update sets, performed peer code reviews, and validated environment synchronization to support reliable deployment during release cycles.• Collaborated with product, security, and compliance teams to align development deliverables with organizational standards and internal audit requirements.
EDUCATION
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Bachelor of Technology - BTech, Electronics and Communication Engineering
ABOUT CHENNAREDDY BHUMIREDDY
Having a good experience in IT with 4 years worked as Service Now Developer and remaining experience worked as Automation Tester in different domains Service Now, Banking.Had a Good Experience as Service Now Developer working with multiple module like ITSM,ITOM,GRC,HRSDHad a Knowledge about CMDB discovery Worked on Integrations with 3rd party along with REST API\'s Had a good experience writing on Scripts using Java Script,HTML,CSS,REST API\'sGood Experience in Agile Model,PI,Scrum,JiraHad a good experience in doing manual Testing in Service NowHad a good experience on ATAFExperience in SDLC and STLCExpertise in using Different Test Automation Tools for API REST Assured,Selenium,Expertise in Test Analysis,Requirement Gathering,Defect Analysis,test Planning,Integration Testing,UAT,End to End testing and signoffExperience in Using tools for Function and Non Functional Testing includes App Dynamics,Jmeter,Splunk,PCF,POSTMAN,Fiddler,ConfluenceExperience in creating scenarios using BDD style and Automating Test ScenariosTest and Defect Management ExperienceAutomation of Scipts using CI/CD pipeline
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