Johanna Chen Lee

About Johanna Chen Lee

I provide professional service as a Data Analyst to drive product and business decisions. My work primarily revolves around analyzing product usage data, maintaining dashboards, and collaborating cross-functionally with product managers, engineers, and designers. Through my expertise in tools like Amplitude & Google Analytics, I ensure that data is accurately tracked and used to inform strategic initiatives.A key aspect of my role involves defining and tracking key events across a company\'s product ecosystem. I create and maintain dashboards that monitor the success of partnerships and mobile/web products, helping stakeholders understand performance metrics and user behavior. Additionally, I ensure data integrity by identifying and correcting issues within conversion funnels, ultimately optimizing the customer journey.Beyond analytics, I also contribute to user engagement strategies by implementing tools like Mailchimp to enhance communication and retention efforts. My ability to translate complex data into actionable insights enables the team to refine product features and improve overall performance.

Experience

1. Data Analyst

   Zirtue Pay

   Oct 2023 — Present

   Collaborating with product manager, engineers, and design team to bridge data gaps and drive analytically driven, business initiatives in the product roadmap and strategies for the financial technology startup’s B2B and B2C products and services- Defining and tracking key events across the Zirtue product ecosystem to create and maintain dashboards that track the success of partnerships and mobile and web products. Ensuring data integrity by correcting data issues in Amplitude conversion funnels- Implementing the Mailchimp notification system to increase user engagement- Delivering time-sensitive, actionable recommendations based on data analysis.

Education

• San Jose State University

  Bachelor's degree

  2018 — 2022