Chenille Kendrick

About Chenille Kendrick

Dynamic, results-driven professional with 6+ years in tech sales and 8+ years experience in event planning. Proven track record of cultivating strong client relationships, and adept at collaborating with multiple teams. Eager to apply my expertise and enthusiasm to the success of my customers.

Experience

1. Microsoft Customer Success Manager

   SHI International Corp.

   Jun 2024 — Present

   Build a partnership with customers by conducting regular check-ins, business reviews, and strategic planning sessions-Manage Microsoft agreement renewals and yearly financial true ups. Ensure strong renewal readiness and account stability-Monitor customer health, sentiment, and product usage patterns-Trusted advisor on the best Microsoft products, solutions, and licenses-Partner with inside sales teams and Microsoft direct team to identify upsell opportunities-Work with customers to determine ideal business outcomes and increase adoption by positioning SHI’s professional and managed service offerings-Advise customers on the latest Microsoft updates and how this impacts their business objectives-Compose and deliver polished presentations.

Education

• Texas State University

  Bachelor of Business Administration (BBA)

  2002 — 2007

Skills

• Hospitality
• Hotels
• Event Management
• Meeting Planning
• Hospitality Management
• Event Planning
• Hospitality Industry
• Hotel Management
• Banquet Operations
• Food & Beverage
• Delphi
• Customer Service
• Sales
• Menu Development
• Opera
• Menu Planning
• Marketing
• Corporate Events
• Catering
• Banquets