Henry Hsieh

About Henry Hsieh

I build systems that help people trust the data they see. That belief began in my…

Experience

1. Backend Software Engineer

   SquareOne

   Feb 2025 — Present · NY, US

   Improved customer experience by continuously monitoring web log data and ensuring data quality for real-time business intelligence, reducing website downtime by 25% through Elastic Stack (ELK) deployment, after testing Spark with Docker• Managed an end-user focused CRM automation project that extracts contact data from business cards and adaptive workflows with n8n and clear Gantt tracking, improving process visibility and reducing handoff time by 15%• Led Google Analytics integration and translated business needs into its BI dashboard and Looker Studio, uncovering 5 key behavioral insights that improved APAC engagement by 40%+ on average• Increased user engagement by automatically processing 2.7K+ weekly job recommendations with Python and Airflow on AWS, ensuring 100% on-time delivery and stable Git-based releases• Reduced manual processing time from 4+ hours to 20 minutes and enhanced follow-up consistency through setting up n8n-based email marketing outreach system with custom CRM, saving about $40K+ in labor costs annually• Developed Python automation for scheduled n8n workflow backups, achieving 100% recovery reliability and full version logging

Education

• Chung Yuan Christian University

  Bachelor's degree, Applied Linguistics and Languages Studies

• New York University

  MS in Management and Systems, Computer/Information Technology Administration and Management

• Chung Yuan Christian University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• SKEMA Business School

  MSc Business Consulting and Digital Transformation, Business