Chelsy Ndibe
Certified Scrum Master (CSM) | Professional Scrum Master (PSM I) | ServiceNow Business Analyst| Servant Leader | Problem-Solver
- Role
- Information Technology Specialist at Workforce Solutions
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Chelsy Ndibe
ABOUT ME: I am a Team-driven Certified Scrum Master with several years of experience in Information Technology from various Domains and industries. I am highly knowledgeable in task prioritization, risk management, and workflow optimization.Well-versatile in partnering with the product owner and managers, highly skilled in mentoring scrum teams on user story sizing and acceptance criteria definition, fully committed to guiding and coaching the team towards using agile methodologies to deliver high-quality products to customers. Highly devoted to giving every customer a positive and memorable experience. Well-Versatile in helping the team solve complex problems that require analysis and an in-depth understanding of the line of business. Currently seeking a position as a Scrum Master.MY QUALIFICATIONS:• Over 4 years of experience as a scrum master• Well-versed in using agile methodologies to deliver high-quality products to customers.• Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, and backlog refinement)• Excellent communication and servant leadership skills• Problem-solving and conflict-resolution ability• Outstanding organizational skills• Bachelor\'s Degree in Computer Science, and Business• Good knowledge of Agile methodologies and processes such as (Scrum)• Professional Certifications, such as (PMP),(CSM),(A-CSM),(SMC)TECHNICAL SKILLS:Agile (Scrum, Kanban)/ User Story / Sprint Planning / Sprint Retro / Vendor Management / Testing & Integration / Scrum Values & Principles / Backlog Grooming/Refinement / System Development Life Cycle / Scaled Agile Framework (SAFe)/ Business Value Driven / KPI Metrics / Burndown Charts / Velocity & Queries / Research & Data Gathering / Solution Assessment & Validation / Impediment Removal / Project Planning / Scrum Framework / Project/Product Management / Servant Leadership and Mentoring / Process Improvement / CI/CI DevOps Pipeline / Problem/Conflict Resolution / Agile Best Practice / Communication Skills.
Experience
Information Technology Specialist
Aug 2021 — Present · TX, US
Education
Nnamdi Azikiwe University
Bachelor's degree
University of the People
Master's degree, Information Technology
2024 — 2025
Imo State University
Bachelor's degree, Computer Science
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