Chelsey McHale

Customer Service Representative @Pima North Animal Hospital

Scottsdale, AZ, US

Provides cost estimates and prepares client invoices for posting while informing clients of outstanding balances• Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling or patients in need of vaccinations, rechecks, surgeries, in hospital procedures, and other services that require the doctors and technician’s time• Educates clients on products and services and responds to routine medical care questions (vaccination schedules for puppies and kittens, worming, or flea treatment, etc) in person or over the phone.• Completes client check-ins and check outs, preparing all required forms such as Day Visit Forms, Yearly Vaccination Forms, Boarding Consent Forms, Euthanasia Forms, Surgery Forms, etc.