Chelsey Erdmann
Sr. Managed Services & Integrations Specialist @ Leap | Onboarding and Implementation | Customer Enablement | Ex-Zillow.
- Role
- Sr Specialist, Managed Services & Integrations at Leap
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
About Chelsey Erdmann
Helping SaaS companies turn complex cross-functional work into scalable execution. With…
Experience
Sr Specialist, Managed Services & Integrations
Apr 2025 — Present
Focus on strategic account implementation and managed services milestones, parallel to configuration of webhook and REST API integrations for mid-market and enterprise accounts (i.e, Salesforce, i360, Zapier, HubSpot, various CRMs, etc.).Developing proof of concept and sandbox testing for customers through local directory and online server utilization. Utilizing GitHub, Postman, Confluence, JIRA, Render, Node.js, Make.io, Atlassian, Cursor, proprietary systems, and more.Assisting management in customer operations, knowledge management and enablement programs.
Education
Anderson County High School
High School Diploma, General Studies
2006 — 2010
Northern Kentucky University
Bachelor of Science, Information Technology: Cloud and System Administration
2010 — 2028
Skills
- Receptionist Duties
- Enrollments
- Team Motivation
- Cold Calling
- Microsoft Excel
- Strategic Planning
- Business-to-Business (B2b)
- Account Management
- Microsoft Office
- Sales
- Product Demonstration
- Communication
- Lotus Notes
- Apple Software
- Salesforce.com
- Guest Booking
- Accounts Payable
- Inside Sales
- Guest Recovery
- Business Discovery
- Problem Solving
- Time Management
- Real Estate Transactions
- Cashiering
- Customer Service
- Customer Satisfaction
- Public Speaking
- Customer Relations
- Interpersonal Communication
- Microsoft Word
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