Chelsey Michniewicz
Learning & Development Manager at Brilliant Earth | Driving Team Excellence Through Strategic Training Design | L&D Professional
- Role
- Learning & Development Manager at Brilliant Earth
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Chelsey Michniewicz
I believe the fastest path to scaling a business is making sure the people closest to the…
Experience
Learning & Development Manager
Sep 2019 — Present · Denver, CO, US
Lead enterprise-wide learning and development initiatives across retail and e-commerce teams, including sales, support, and management roles.• Supported a team of L&D professionals, collaborating with HR, operations, and cross-functional partners to deliver training programs.• Oversee knowledge management and content strategy, including optimization of internal resources and tools to support employee learning.• Design and implement interactive training programs using tools such as Articulate 360, Adobe Suite, and WalkMe.• Develop certification and skill-building programs to enhance employee proficiency and customer experience.• Introduce engagement strategies such as gamification and structured learning pathways.
Education
The Art Institute of Colorado
Bachelor’s Degree, Game Art & Design
2012 — 2015
Skills
- Leadership
- Public Speaking
- Microsoft Office
- Project Management
- Customer Service
- Content Management
- Coaching
- Employee Training
- Remote Training
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