Chelsea Hupper Morgan
Trusted Advisor in Aerospace Digital Transformation | Customer Success & Sales Enablement
- Role
- Director of Customer Success at iBase-t
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Chelsea Hupper Morgan
Visionary Operations and Technology Manager and Business Strategist whose leadership added millions in new revenues and cost savings to the bottom line of a major aerospace manufacturer, premier hospital group, a major hotel chain and a B2B technology startup. Highly effective product manager and team builder with unique talent for turning failed development efforts and client relations disasters into highly profitable wins by quickly analyzing and transforming operations, technology and client communications. Influential thought leader and diplomatic communicator at all levels with demonstrated ability to win the buy-in of international C-level executives, boards of directors, business managers and technologists. Practitioner of Lean Six Sigma, business analysis and design, mobile technology, collaborative technology and customer engagement technology
Experience
Director of Customer Success
Aug 2024 — Present · Cincinnati, OH, US
Enriching partnerships with clients as they transition from the sales to implementation and support phases of the relationship. Providing strategic consulting services as the world\'s most exciting companies tackle the world\'s most difficult problems with iBase-t Solumina.
Education
Xavier University
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management
Ira A. Fulton Schools of Engineering at Arizona State University
Bachelor of Science - BS, Technological Entrepreneurship and Management
Skills
- Requirements Gathering
- Microsoft Sql Server
- Software Documentation
- Sdlc
- Business Intelligence
- Networking
- Negotiation
- Operations Management
- Technical Writing
- Html
- Program Management
- Ms Project
- Nonprofits
- Agile Project Management
- Product Management
- Software Development
- Information Technology
- Databases
- Agile Methodologies
- Management
- Technical Support
- Business Analysis
- Software Implementation
- Project Planning
- Software Project Management
- Process Improvement
- Crm
- Leadership
- Analysis
- Vendor Management
- Integration
- Project Portfolio Management
- Contract Negotiation
- Requirements Analysis
- Systems Analysis
- Saas
- Visual Studio
- Network Administration
- Project Management
- Business Process
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