Chelsea Pattee

About Chelsea Pattee

I started my career in UI/UX design, which taught me something crucial: users don\'t care how sophisticated your technology is—they care what it helps them accomplish. This principle has guided my decade in product management.Today, I build products that make complex technology invisible to users while driving visible business results. From launching ServiceNow\'s first IoT platform ($13.6M pipeline, 100% pilot conversion) to scaling HiveWatch\'s product team and customer base 10x, I specialize in translating AI/ML capabilities and platform architecture into intuitive experiences that drive revenue.Currently at HiveWatch, I lead product design and incident response teams (15 engineers, 3 PMs), where we\'ve accelerated development speed 400% and increased engagement 65%. Previously at ServiceNow, I led 80+ contributors through Connected Operations launch, turning complex IoT telemetry into actionable workflows.Whether building from 0→1 at startups or scaling at enterprises, my unique background helps me bridge the gap between what\'s technically possible and what\'s actually useful—always with an eye on both user delight and business impact.Skills & Expertise:AI/ML Product Development | Product Strategy | Platform Architecture | Monetization Strategy | Design Systems | User-Centered Design | Cross-functional Leadership | Enterprise SaaS | IoT

Experience

1. Group Product Manager

   HiveWatch

   Feb 2023 — Present · Los Angeles County, CA, US

   Built and scaled Product org from 1 to 4 PMs while managing 15 engineers developing AI-driven security capabilities• Designed real-time configuration tools enabling on-site calibration of AI detection zones, reducing deployment time from 6 months to 1 week• Achieved 70% increase in paid feature adoption through strategic monetization of Guard Tours and e911 capabilities

Education

• UC San Diego

  Bachelor of Science (BS), Cognitive Science, HCI Specialization

• UC San Diego

  Bachelor of Arts (BA), Interdisciplinary Computing and The Arts

Skills

• Interaction Design
• Photography
• Html
• User-Centered Design
• Teaching
• Ethnography
• Layout
• Budgets
• Data Visualization
• Research
• English
• User Experience
• Marketing Strategy
• Usability
• D3.js
• Business Workflows
• Illustrator
• Graphics
• Illustration
• Cascading Style Sheets (Css)
• Jquery UI
• Editing
• User Interface Design
• Book Design
• Java
• Css
• Wireframes
• Marketing
• Public Speaking
• Microsoft Excel
• Powerpoint
• Web Design
• Redesigning
• Strategic Planning
• Graphic Design
• Branding & Identity
• Photoshop
• User Experience Design
• Microsoft Office
• Angularjs