Chelsea Donovan Helbig
Learning Partner @Cleveland Clinic
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WORK HISTORY
Learning Partner @Cleveland Clinic
Partner with Revenue Cycle Management colleagues and stakeholders to design, deploy, measure, sustain and scale learning experiences aligned with business objectives that support the leadership team and the organization\'s overall strategic caregiver and leadership development priorities.• Work with business, Revenue Cycle Management leaders, and other key stakeholders to refine the organizational capabilities and talent requirements necessary to achieve business outcomes; leverages this information to develop and execute CC\'s strategies, programs, and learning solutions.• Design and delivers informal and formal learning solutions in a manner that is relevant, meaningful, engaging and effective for defined audiences.• Establish credibility as a learning partner and facilitator that creates a positive learning climate that encourages participation, collaboration and builds learner motivation to impact a learning community.• Communicate caregiver and leadership development program/service metrics that inform and support stakeholders and key members of the Revenue Cycle Management team charged with adapting the continuous learning journey for Cleveland Clinic.
EDUCATION
Bowling Green State University
Bachelor of Fine Arts - BFA
Normandy High School
High School Diploma
Kent State University
Master of Education - MEd
Kent State University
Post-baccalaureate Certificate
SKILLS
ABOUT CHELSEA DONOVAN HELBIG
I am a dedicated training and development specialist with a strong background in designing, coordinating, and delivering impactful educational experiences. With a Master of Education in Higher Education Administration and Student Personnel and a post-baccalaureate Certificate in Institutional Research and Assessment from Kent State University, I bring a unique blend of creativity, strategic thinking, and data-driven decision-making to every project I lead.Throughout my career, I have developed and facilitated diverse professional development programs, managed teams, and built strong partnerships that support student and organizational success. I’m passionate about creating inclusive, engaging experiences that empower learners, foster growth, and drive meaningful results. I have strengthened my expertise through presenting at professional conferences, earning Lean Six Sigma Yellow and Green Belt certifications, and completing training in project management, leadership, and Adult Mental Health First Aid. I’m equally comfortable analyzing data to inform improvements, developing marketing materials that inspire action, and guiding individuals through career readiness and job search strategies.I am a detail-oriented, innovative thinker who values working with a good team and having fun while accomplishing goals. I thrive in collaborative environments where relationship building, creativity, and impactful storytelling come together to make a difference. When I am out of the office, you can find me curating my record collection, at a concert, or a Cleveland sporting event!Strengths: Maximizer, Strategic, Futuristic, Relator, Achiever
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