Chelsea Eidson
E-Commerce Project Management | Content Production and Strategy | Photographer | Social Media Management
- Role
- Project Manager at Chick-fil-A Corporate Support Center
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Chelsea Eidson
Experienced e-commerce content manager with a demonstrated history of working with…
Experience
Project Manager
Chick-fil-A Corporate Support Center
Jul 2022 — Present · Atlanta, GA, US
Launched 5 limited-time merchandise collections, paving the way for the always-on shop.chick-fil-a.com experience while building and documenting processes for design and development, product assortment, and inventory management- Collaborated with the Customer and Market Insights Team to conduct research that guided the design strategy for brand retail, refined gift card messaging and aesthetic, and optimized the e-commerce product assortment, leading to increased customer engagement- Managed ongoing gift card design projects in partnership with internal teams and external agencies, resulting in increased gift card sales through targeted promotions and enhancements to the eGift card site user experience- Improved cross-functional collaboration and project alignment with external and internal partners by evolving project management processes and implementing best practices that reduced project cycle time and streamlined communication- Successfully coordinated 2-3 product photoshoots annually, ensuring all assets were delivered on time and aligned with brand guidelines, leading to increased visual engagement on e-commerce platforms
Education
The University of Georgia
Bachelor of Fine Arts, Photography
2005 — 2009
Skills
- Microsoft Office
- Teamwork
- Powerpoint
- Customer Service
- Editing
- Mac
- Photoshop
- Photography
- Social Media
- Microsoft Word
- Telecommunications
- Lightroom
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